Telephone counselling | ||
---|---|---|
OR (95% CI) | p | |
Age (per 20 years difference) | 0.71 (0.59/0.85) | < 0.001 |
Sex: | ||
- men or non-binary | reference | |
- women | 0.81 (0.59/1.11) | 0.184 |
Living arrangement: | ||
- living with others | reference | |
- living alone | 1.19 (0.85/1.66) | 0.314 |
Education (pursuant to CASMIN): | ||
- uncompleted, general elementary or basic vocational | reference | |
- secondary school certificate or “A” level equivalent - higher or lower tertiary | 1.21 (0.81/1.79) 1.11 (0.70/1.78) | 0.354 0.655 |
Country of birth: | ||
- patient and both parents in Germany | reference | |
- patient in Germany and at least one parent abroad - patient abroad | 1.23 (0.70/2.16) 1.42 (0.84/2.39) | 0.470 0.191 |
Subjective treatment urgency (numerical rating scale; per 3 points difference) | 0.65 (0.51/0.82) | < 0.001 |
Self-rated health (EQ-5D visual analogue scale; per 30 points difference) | 1.03 (0.83/1.28) | 0.797 |
Depressiveness (pursuant to PHQ-2; per 3 points difference) | 0.98 (0.74/1.30) | 0.900 |
Health problem: organ system (pursuant to ICPC-2): | ||
- general and unspecified disorders - musculoskeletal system - digestive system - cardiovascular system - respiratory system - neurological system - urological system | 1.25 (0.83/1.88) 0.79 (0.49/1.27) 1.26 (0.79/2.01) 1.76 (1.01/3.05) 1.04 (0.63/1.70) 1.17 (0.72/1.93) 1.32 (0.62/2.78) | 0.286 0.324 0.335 0.046 0.883 0.526 0.473 |
Health problem: diagnosis type (pursuant to ICPC-2): | ||
- symptoms and complaints - infections - injuries - other diagnoses | 0.41 (0.25/0.68) 0.22 (0.09/0.57) 0.40 (0.20/0.81) 0.66 (0.38/1.15) | 0.001 0.002 0.010 0.145 |
Past health service use: number of contacts | ||
- with general practices - with specialist practices - with emergency care - with hospitals | 0.94 (0.67/1.32) 1.28 (0.93/1.76) 1.51 (0.98/2.32) 0.63 (0.39/1.03) | 0.718 0.133 0.063 0.064 |
Health literacy (pursuant to HLS-Q16-EU): | ||
- inadequate (0–8 points) | reference | |
- problematic (9–12 points) | 1.25 (0.89/1.76) | 0.202 |
- sufficient (13–16 points) | 1.44 (0.93/2.22) | 0.101 |