Total (n = 1684) | Rescue service (n = 296) | Emergency home visit (n = 676) | Emergency department (n = 340) | Emergency practice (n = 207) | Specialist practice (n = 75) | General practice (n = 221) | Telephone counselling (n = 343) | |
---|---|---|---|---|---|---|---|---|
Health problem: organ system (pursuant to ICPC-2): | ||||||||
–General and unspecified disorders | 23.3% | 27.4% | 24.6% | 19.8% | 18.4% | 16.2% | 25.4% | 24.1% |
–Musculoskeletal system | 21.9% | 19.3% | 26.0% | 22.2% | 25.0% | 28.4% | 22.0% | 14.8% |
–Digestive system | 18.4% | 19.6% | 19.3% | 23.2% | 11.7% | 14.9% | 16.6% | 18.1% |
–Cardiovascular system | 15.7% | 29.6% | 12.9% | 17.6% | 12.2% | 10.8% | 11.2% | 17.5% |
–Respiratory system | 13.5% | 13.3% | 14.0% | 11.1% | 18.4% | 9.5% | 14.2% | 13.0% |
–Neurological system | 9.1% | 11.1% | 10.4% | 7.1% | 7.7% | 4.1% | 8.3% | 10.8% |
–Urological system | 6.1% | 4.8% | 7.6% | 8.6% | 7.1% | 2.7% | 3.4% | 4.8% |
(n = 1595) | (n = 270) | (n = 643) | (n = 324) | (n = 196) | (n = 74) | (n = 205) | (n = 332) | |
Health problem: diagnosis type (pursuant to ICPC-2): | ||||||||
–Symptoms and complaints | 68.7% | 65.6% | 71.7% | 71.6% | 66.3% | 73.0% | 62.9% | 62.7% |
–Infections | 5.5% | 3.7% | 6.7% | 5.3% | 9.2% | 2.7% | 4.4% | 3.0% |
–Injuries | 6.9% | 7.4% | 5.0% | 9.6% | 8.7% | 8.1% | 4.9% | 6.0% |
–Other diagnoses | 19.6% | 31.9% | 19.8% | 19.8% | 14.8% | 18.9% | 20.0% | 19.0% |
(n = 1595) | (n = 270) | (n = 643) | (n = 324) | (n = 196) | (n = 74) | (n = 205) | (n = 332) | |
Past health service use in the last three months: | ||||||||
–General practices | 67.8% | 76.2% | 69.7% | 70.7% | 58.1% | 67.6% | 67.2% | 63.9% |
–Specialist practices | 45.3% | 44.0% | 46.4% | 48.5% | 44.9% | 59.2% | 43.5% | 46.4% |
–Hospitals | 21.7% | 33.6% | 23.2% | 28.4% | 17.6% | 28.2% | 19.8% | 21.1% |
–Emergency care | 18.1% | 25.6% | 22.3% | 24.1% | 19.5% | 18.3% | 12.6% | 13.3% |
(n = 1605) | (n = 277) | (n = 647) | (n = 324) | (n = 205) | (n = 71) | (n = 207) | (n = 332) | |
Health literacy (pursuant to HLS-Q16-EU): | ||||||||
–Inadequate (0–8 points) | 22.4% | 28.4% | 25.4% | 25.3% | 15.4% | 11.6% | 20.3% | 20.9% |
–Problematic (9–12 points) | 36.2% | 34.7% | 35.8% | 36.7% | 37.4% | 42.0% | 36.6% | 39.1% |
–Sufficient (13–16 points) | 41.4% | 36.9% | 38.8% | 38.0% | 47.2% | 46.4% | 43.1% | 40.0% |
(n = 1551) | (n = 271) | (n = 623) | (n = 308) | (n = 195) | (n = 69) | (n = 202) | (n = 330) |