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Table 2 Summary of the barriers and facilitators to engaging in MeSSSSage using the Realist evaluation framework

From: User acceptability and perceived impact of a mobile interactive education and support group intervention to improve postnatal health care in northern India: a qualitative study

Realist framework component

Barriers

Facilitators

Context

 
 

Network connectivity

Household responsibilities, including childcare

Family buy-in, particularly from the husband and mother-in-law

Intervention

 
 

Technical difficulties with mobile application

Lack of guidance regarding interaction with other users

Features of the mobile App and group chats: repeat mode for audio messages and videos

Actors

 
 

User literacy

Level of comfort

Intervention moderator’s guidance on technological issues

User motivation