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Table 1 Characteristics of patients that attended ED and/or were admitted for inpatient care

From: Safety and accuracy of digitally supported primary and secondary urgent care telephone triage in England: an observational study using routine data

 

Attended ED and discharged

Attended ED and admitted

Directly admitted

N calls (%)

12,814 (61.8%)

5955 (28.7%)

1976 (9.5%)

Sex

Female n = 7,231 (56.4%)

Male n = 5,583(43.6%)

Female n = 3,234 (54.3%)

Male n = 2,721(45.7%)

Female n = 1,076 (54.5%)

Male n = 900(45.6%)

Age group

   

Infancy - under 24 months

n = 1900, 14.8%

n = 766,12.9%

n = 527, 26.7%

2–4 (young child)

n = 1195, 9.3%

n = 320,5.4%

n = 225, 11.4%

5–15 (child)

n = 1292, 10.1%

n = 383,6.4%

n = 213, 10.8%

16–24 (young adult)

n = 1704, 13.3%

n = 445,7.5%

n = 137, 6.9%

25–34

n = 2071, 16.2%

n = 634,10.7%

n = 220, 11.1%

35–44

n = 1172, 9.2%

n = 378,6.4%

n = 117, 5.9%

44–54

n = 992, 7.7%

n = 417,7.0%

n = 93, 4.7%

54–64

n = 858, 6.7%

n = 503,8.5%

n = 124, 6.3%

64–74

n = 662, 5.2%

n = 617,10.4%

n = 121, 6.1%

74–84

n = 590, 4.6%

n = 812,13.6%

n = 125, 6.3%

85 and over

n = 378, 3.0%

n = 680,11.4%

n = 74, 3.7%

Most frequent presenting symptom

Abdominal Painn = 1154, 9.0%

High Temperaturen = 745, 5.8%

Chest Painn = 588, 4.6%

Rashn = 562, 4.4%

Coughn = 525, 4.1%

Head Injuryn = 448, 3.5%

Breathlessnessn = 434, 3.4%

Vomitingn = 359, 2.8%

Back painn = 344, 2.7%

Palpitationsn = 248, 1.9%

Abdominal Painn = 933, 15.7%

High Temperaturen = 379, 6.4%

Breathlessnessn = 375, 6.3%

Coughn = 336, 5.6%

Vomitingn = 264, 4.4%

Unwelln = 234, 3.9%

Chest Painn = 201, 3.4%

Back painn = 182, 3.1%

Urinary Symptomsn = 172, 2.9%

Rashn = 156, 2.6%

Abdominal Pain

n = 329, 16.7%

High Temperaturen = 234, 11.9%

Coughn = 140, 7.1%

Rashn = 108, 5.5%

Vomitingn = 99, 5.0%

Breathlessnessn = 57, 2.9%

Diarrhoean = 57, 2.9%

Unwelln = 56, 2.8%

Back painn = 47, 2.4%

Urinary Symptoms n = 46, 2.3%