Table 5 Factor analysis of the Persian version of MAUQ for interactive applications

I6: The time required to use this application has been suitable for me.

0.936

-

I4: Information in the app was well organized; therefore, I could easily find needed the information I needed.

0.933

-

I8: Overall, I am satisfied with this app.

0.892

-

I11: This app has verified and provided enough information for me to know the progress of my activity.

0.881

-

I3: I like the interface of the app.

0.748

-

I9: Whenever I made a mistake in using the app, I could correct my mistake easily and quickly.

0.741

-

I7: I will use this app again.

0.705

-

I1: The app was easy to use.

0.657

-

I2: It was easy for me to learn how to use this app.

0.623

-

I10: This app provides an acceptable way to receive healthcare services.

0.532

-

I5: I feel comfortable using this app in public.

0.483

-

I14: This app has all the features and functions that I expected.

-

0.949

I18: This app made it easy for me to communicate with my healthcare provider.

-

0.914

I15: This app will be useful for my health and well-being.

-

0.847

I17: This app helped me manage my health effectively.

-

0.832

I19: I had many more opportunities to communicate with my healthcare provider using this app.

-

0.733

I21: I felt comfortable communicating with my healthcare provider using this app.

-

0.664

I16: This app improved my access to healthcare services.

-

0.647

I20: I was confident that any information I sent to my healthcare provider using this app would be received.

-

0.639

I13: The interface of this app gave me the possibility to use all provided features (such as entering information, response to reminders, viewing information).

-

0.552

I12: When moving between the screens of the application, the navigation was consistent.

-

0.480