Skip to main content

Table 1 Human-centered design process for I-C-IT

From: Human-centered design of a health recommender system for orthopaedic shoulder treatment

Phase

Steps

Activities

ANALYSIS

1. Literature Review of Patient Factors for Reference Class Queries

− 2 comparative effectiveness researchers conducted literature review

- Compiled 45 patient characteristics relevant to PHF treatment effectiveness and treatment choice

− 4 months to complete

2. Clinical Chart Review and Data Modeling

− 5 comparative effectiveness and medical researchers

- Manual chart review of 953 patients

- Regression modeling, patient characteristics, and treatment choice

-7 months to complete

3. Ethnographic Study to Understand Orthopaedic Treatment Process

− 1 health informatics researcher

- Observed 42 patient visits across 2 orthopedic surgeons

- Observations recorded about physician workflow, information sources utilized, and decision-making process

− 4 months to complete

DESIGN

4. Collaborative Design Process to Create Wireframes

− 2 software analysts, 1 informatics researcher, 1 comparative effectiveness researcher

- Agile design approach to create wireframes

- Biweekly scrum sessions for wireframe design for 6 months

- Design feedback collected in 3 iterations with 2 researchers and 4 orthopaedic surgeons

5. Informed Development of I-C-IT Webapp Prototype

- Testing performed by 2 informatics and 1 comparative effectiveness researcher

- Agile software development approach for 8 months to create prototype HRS.

EVALUATE

6. Evaluation of I-C-IT design by Orthopaedic Surgeons

− 2 informatics and 1 comparative effectiveness researcher

− 10 semi-structured qualitative interviews with open-ended questions with orthopaedic surgeons.

- NVivo 12 analysis of the interviews’ transcripts and utility survey

− 4 months to complete