Table 3 Response to questions relating to Service Outcomes – Clinicians
Service Outcomes | Yes n (%) | No n (%) | Neutral / I don’t know n (%) | ||
|---|---|---|---|---|---|
Q15—Do you think the online results portal has increased the value of the pathology service to the hospital, such as quality and turnaround time of laboratory results | 6/6 (100) | 0/7 (0) | 0/7 (0) | ||
Q19—Do you think the online results portal is important for patient care | 7/7 (100) | 0/7 (0) | 0/7 (0) | ||
Service Outcomes | Strongly Disagree n(%) | Disagree n(%) | Neutral n(%) | Agree n(%) | Strongly Agree n(%) |
The portal has improved the relationship between the laboratory and the hospital | 0/7 (0) | 0/7 (0) | 0/7 (0) | 4/7 (57) | 2/7 (29) |
The introduction of the portal has improved the speed I can access laboratory tests results | 0/7 (0) | 0/7 (0) | 0/7 (0) | 5/7 (71) | 1/7 (14) |
A LIMS and online results portal should have been implemented in the organisation a long time ago | 0/7 (0) | 0/7 (0) | 1/7 (14) | 4/7 (57) | 1/7 (14) |
Sometimes I struggle to use the portal to access my patients results | 0/7 (0) | 1/7 (14) | 1/7 (14) | 4/7 (57) | 0/7 (100) |