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Table 2 Response to questions relating to Service Outcomes – Scientists

From: Implementation of a Laboratory Information Management System (LIMS) for microbiology in Timor-Leste: challenges, mitigation strategies, and end-user experiences

Service Outcomes

Yes n(%)

No n(%)

Neutral / I don’t know n(%)

Q46—Do you think the LIMS has increased the value of the pathology service to the hospital, such as quality and turnaround time of laboratory results

10/13 (77)

0/13 (0)

3/13 (23)

Q51—Do you think the LIMS system is important for patient care

13/13 (100)

0/13 (0)

0/13 (0)

Service Outcomes

Strongly Disagree n(%)

Disagree n(%)

Neutral n(%)

Agree n(%)

Strongly Agree n(%)

The LIMS has improved the relationship between the laboratory and the hospital

0/13 (0)

0/13 (0)

0/13 (0)

4/13 (31)

9/13 (69)

The introduction of the LIMS has improved the accuracy and speed of laboratory tests results

0/13 (0)

0/13 (0)

2/13 (15)

5/13 (38)

6/13 (46)

A LIMS should have been implemented in the organisation a long time ago

2/13 (15)

0/13 (0)

1/13 (8)

6/13 (46)

4/13 (31)

Sometimes we need to find a way around the LIMS to run laboratory tests or release results

0/13 (0)

0/13 (0)

2/13 (15)

5/13 (38)

6/13 (46)

Complaints from clinicians have increased after implementation of the LIMS

1/13 (8)

5/13 (38)

6/13 (46)

0/13 (0)

1/13 (8)