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Table 2 The severity of the identified usability problems in HE

From: A heuristic evaluation of a pharmacy surveillance information system

Severity Category

Frequency (%)

Cosmetic Problem (0.6–1.5)

10 (11%)

Minor Problem (1.6–2.5)

55 (60%)

Major Problem (2.6–3.5)

26 (29%)

Total Problems (0–4)

91

Mean severity: 2.1 ± 0.42

  1. * No problem (0-0.5) and catastrophe problem (3.6-4) = 0