Usability evaluation of electronic health records at the trauma and emergency directorates at the Komfo Anokye teaching hospital in the Ashanti region of Ghana

Table 2 Factors contributing to acceptance and usability of EHR

Variable	Characteristics	Frequency (n=234)	Percentage (%)
Duration of EHR Usage
	6-12 months	42	17.9
	1-2 years	105	44.9
	2-4 years	43	18.4
	<6months	44	18.8
Comfortable using EHR
	Yes	203	86.8
	No	31	13.2
Factors Contributing to Comfort
	Minimise loss of patient records	33	16.3
	Fast and convenient	21	10.3
	Easy to use	11	5.4
	Prevent medication error	22	10.8
	Easy to use, fast and convenient and prevent medication error	22	10.8
	Prevent medication error	33	16.3
	Fast and convenient, prevent medication error	41	20.2
	Very fast and convenient	20	9.9
Training Source for EHR Usage
	IT Officer	128	54.7
	EMR Manager	87	37.2
	Colleagues	11	4.7
	Was never trained	8	3.4
Adequacy of EHR Training
	Mostly prepared	74	31.6
	Fully prepared	139	59.4
	Somewhat prepared	21	9.0
IT Officer Support Post-Training
	Some support	97	41.5
	No support	31	13.2
	Full support	106	45.3
Wait Time During Network Downtime
	10-20 minutes	64	27.4
	21-30 minutes	64	27.4
	<10 minutes	95	40.6
	>30 minutes	11	4.7
Discouragement Due to Network Downtime
	Sometimes	105	44.9
	Always	66	28.2
	Rarely	63	26.9
Impression of the EHR System
	Very good	44	18.8
	Good	179	76.5
	Poor	11	4.7
Reliability of the EHR System
	Yes	213	91.0
	No	21	9.0
Impact of EHR on Healthcare Delivery
	Yes	234	100.00
Effect of EHR on Reducing Long Waiting Times at KATH
	Yes	202	86.3
	No	32	13.7
Impact of EHR on Patient Care
	Yes	223	95.3
	No	11	4.7
Accessibility of Patients via EHR Platform
	Yes	234	100.00
Impact of EHR on Revenue Generation
	Yes	95	40.6
	No	139	59.4

ISSN: 1472-6947