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Table 3 Usability interview excerpts reflective of tool purpose and content

From: Development and usability testing of an online support tool to identify models and frameworks to inform implementation

“The advantages are numerous because it allows you to sift through the myriad of theories, models and frameworks that are out there to select one or more that will be most applicable, most useful to the question that you’re trying to address in your implementation project.” (ID2, round 1)

“I think a tool like this can definitely help broaden people’s perspectives as to what is available for their use and what they can explore with regards to how they frame their implementation project or initiative. I think this will be really helpful.” (ID5, round 2)

“I could see using it for most, if not all, of my projects.” (ID7, round 3)

“It just kind of goes back to who is going to use this tool and do you need a bit more around here’s why we need theories, models and frameworks. This is what it will help you do. But if people have already found themselves here, maybe that’s not needed.” (ID6, round 2)

“What should I be doing now? Because it feels like it’s super structured and then you get all these results and it’s like now what?” (ID1, round 1)

“I think the tool explains the purpose. You come up with these results of TMFs, but what do I do with these TMFs? I think the tool is really great at credibility around those TMFs, like showing their evidence but…I’m thinking about implementation practitioners who are doing implementation activities and…one of the things they would highlight…would be…where it showed, oh great I can go look up some articles and see examples of how this is used or more description about the TMF to help them determine, of that list of whatever I got, to be able to go oh I’ve got it [narrowed] down, or to bring it back to their team members to say this is what we’re looking at.” (ID9, round 4)